FAQ

This section helps answer some of the frequently asked questions that customers have when using Fortuna Online. If you have more questions, please don't hesitate to get in touch with our customer service team. 


Q. I've received the wrong item. What should I do?

A. Firstly, Make contact with someone in our customer service team. You will need to have your delivery docket and items on hand as well.

 

Over time we will add more FAQ as we understand what questions are asked the most.